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The perspectives of children and young people who have speech, language and communication needs, and their parents

The perspectives of children and young people who have speech, language and communication needs, and their parents

Sue Roulstone1 & Geoff Lindsay2

1 Bristol Speech & Language Therapy Research Unit and the University of the West of England, Bristol

2 Cedar, University of Warwick

This research report was commissioned before the new UK Government took office on 11 May 2010. As a result the content may not reflect current Government policy and may make reference to the Department for Children, Schools and Families (Dcsf) which has now been replaced by the Department for Education (DfE). The views expressed in this report are the authors’ and do not necessarily reflect those of the Department for Education.

Table Of Contents

Executive Summary ...................................................................................................... 3

Children’s perspectives: key issues ........................................................................ 3

Parent perspectives: key Issues ............................................................................. 4

Implications ............................................................................................................. 4

1. Introduction ........................................................................................................... 6

1.1 A word about Slcn ...................................................................................... 7

2. Children’S And Young People’S Perspectives ........................................... 9

2.1 Reduced quality of life ................................................................................... 9

2.2 Room for improvement ................................................................................ 11

2.3 Positive quality of life ................................................................................... 11

2.4 Key issues ................................................................................................... 12

Social acceptance and emotional well-being .................................................... 12

Target setting .................................................................................................... 14

3. Parents’ Perspectives ...................................................................................... 16

3.1 Identification of need ................................................................................... 17

Age of identification ........................................................................................... 18

Early signs of concern ....................................................................................... 18

Needs in school................................................................................................. 19

Diagnostic labels ............................................................................................... 20

3.2 Provision ..................................................................................................... 21

3.3 Outcomes .................................................................................................... 24

3.4 Key Issues................................................................................................... 27

Early identification ............................................................................................. 27

Satisfaction with provision. ................................................................................ 29

Pathways to independence and inclusion ......................................................... 31

4. Conclusions .......................................................................................................... 32

Children’s perspectives: key issues ...................................................................... 33

Parent perspectives: key Issues ........................................................................... 33

Implications ........................................................................................................... 34

References ................................................................................................................... 35

Appendix 1 – Bcrp Reports ....................................................................................... 40

The Better Communication Research Programme (Bcrp) was commissioned as part of the

Better Communication Action Plan1, the government’s response to the Bercow review of

services for children and young people with speech, language and communication needs

(Slcn). This had recommended a programme of research ‘to enhance the evidence base

and inform delivery of better outcomes for children and young people’ (p.50)2. This is one of

four thematic reports which synthesize the findings from the 10 technical reports that report

the results from individual Bcrp projects; there are also two interim reports and a report of

the Bcrp as a whole (see Appendix 1 for full details).

Any attempt to understand how best to configure services and to evaluate their impact must

consider the perspectives of the people in receipt of those services, in this case, the children

and young people with Slcn and their parents. These perspectives have been investigated

within the Bcrp by two key projects - the preferred outcomes study3 and the prospective

study of children with language impairment (Li) and autism spectrum disorders (Asd)4.

This report presents first the children’s perspectives; it covers their self-reported quality of

life which suggests that children with speech, language and communication needs (Slcn)

experience an impoverished quality of life compared to their peers. The report then focuses

on aspects of their lives that children would like to improve and then finally focuses on the

positive aspects of their lives that children reported. We identify two key issues for children

with Slcn.

Children’s perspectives: key issues

 Children’s reports of their quality of life suggest that they are particularly vulnerable

regarding social acceptance and emotional well-being.

1 https://www.education.gov.uk/publications/eOrderingDownload/Better_Communication.pdf 2 Bercow, J. (2008) The Bercow Report: A review of services for children and young people (0-19) with speech, language and communication needs. Nottingham: Dcsf. https://www.education.gov.uk/publications/eOrderingDownload/Bercow-Report.pdf 3 Roulstone, S., Coad, J., Ayre, A., Hambley, H., & Lindsay, G. (2012). The preferred outcomes of children with speech, language and communication needs and their parents London: DfE.. 4Dockrell, J., Ricketts, J., Palikara, O., Charman, T., & Lindsay, G. (2012). Profiles of need an provision for children with language impairment and autism spectrum disorders in mainstream schools: A prospective study. London: DfE.

 Features of children’s lives that cause enthusiasm and interest were not reflected in

the school targets that they could remember.

The perspectives of parents are presented on the process of early identification, on the

provision experienced by their child and their views on outcomes that they value.

Parent perspectives: key Issues

 Parents’ reports of the process of identification showed variability in the age and

process of early identification.

 Although many parents were satisfied with provision for their children, there were

marked discrepancies: parents of children with Asd reported that their children

received higher levels of provision and reported higher levels of satisfaction than

parents of children with Li.

 Lack of clarity about the use of the term Slcn was also identified as an issue that

may impact upon provision.

 There were a number of parents who were not aware of the level of provision that

their child was receiving.

 Parents valued outcomes related to the increasing independence and inclusion of

their children and recognised the vital role that communication skills play in the

achievement of these skills. The challenge is to identify the pathway from the

underpinning communication skill to the functional outcome and the evidence-based

interventions that achieve them.

Implications

 Practitioners need to check and make themselves aware of the perspectives of

children and young people, particularly in terms of their views on their own social

acceptance and emotional well-being.

 Understanding the perspectives of children and young people is also fundamental to

the process of developing relevant, meaningful, functional and motivational targets

that are shared with and by the children and young people.

 Parents need easy access to information about developmental indicators of speech,

language and communication development and the factors which practitioners

recognise as cause for concern.

 Prospective research is needed to investigate the early concerns of parents to inform

our understanding of the early developmental trajectories of children with Slcn.

 Parents need better ongoing information, not just at the time of assessment of

special educational needs, about what is happening with their child, who is seeing

the child, and when.

 Parents also need improved information about the evidence underpinning

intervention decisions so that they can be real partners in planning discussions and

can make evidence based choices.

 Services should systematically collect evidence of children’s and young people’s

outcomes that can be shared with parents; importantly, the outcome data collected

should reflect the concerns of parents.

 Research to investigate the effectiveness of interventions should include measures of

outcomes relating to independence and inclusion.

 Since there will be differences of interpretation of the two higher level outcomes

(independence and inclusion) for particular children and young people, an explicit

discussion of the targeted outcomes for any intervention, whether in a practice or

research context, should take place with children and young people and their

parents.

The Better Communication Research Programme (Bcrp) was commissioned as part of the

Better Communication Action Plan5, the government’s response to the Bercow review of

services for children and young people with speech, language and communication needs

(Slcn). This had recommended a programme of research ‘to enhance the evidence base

and inform delivery of better outcomes for children and young people’ (p.50)6. This is one of

four thematic reports which synthesize the findings from the 10 technical reports that report

the results from individual Bcrp projects; there are also two interim reports and a report of

the Bcrp as a whole (see Appendix 1 for full details).

The purpose of the Bcrp was to examine the effectiveness and cost effectiveness of

provision for children with Slcn and to identify good practice. Any attempt to understand

how best to configure services and to evaluate their impact must consider the perspectives

of the people in receipt of those services, in this case, the children and young people with

Slcn and their parents. These perspectives have been present in Bcrp in the form of

projects and programmes of work, questions within projects, and through the advice

received by the project team through its advisory board.

This report brings together the findings from two key projects within the Bcrp that

specifically set out to investigate the perspectives of parents and children - the preferred

outcomes study7 and the prospective study of children with language impairment (Li) and

autism spectrum disorders (Asd)8. These findings are discussed in the light of the broader

literature and in the light of findings from other Bcrp projects. Throughout the work carried

out to complete this report, we have worked closely with Afasic9 to identify the key findings of

particular relevance to parents, their children and young people with Slcn.

The ‘preferred outcomes’ study consisted of 5 linked projects starting with focus groups for

parents and workshops for children to explore their views on outcomes that are valued for

5 https://www.education.gov.uk/publications/eOrderingDownload/Better_Communication.pdf 6 Bercow, J. (2008) The Bercow Report: A review of services for children and young people (0-19) with speech, language and communication needs. Nottingham: Dcsf. https://www.education.gov.uk/publications/eOrderingDownload/Bercow-Report.pdf 7 Roulstone, S., Coad, J., Ayre, A., Hambley, H., & Lindsay, G. (2012). The preferred outcomes of children with speech, language and communication needs and their parents. London: DfE 8 Dockrell, J., Ricketts, J., Palikara, O., Charman, T., & Lindsay, G. (2012). Profiles of need and provision for children with language impairment and autism spectrum disorders in mainstream schools: A prospective study. London: DfE. 9 Afasic is the national (UK) organisation for families of children and young people with speech, language and communication needs.

the children. This was followed by a survey of parents’ views on the themes that had

emerged from the qualitative work. We then carried out a systematic review of self- and

parent-report tools to investigate whether or not the outcomes identified so far were

represented in any existing instruments to measure children’s quality of life. The findings of

these four projects are described in detail in the ‘preferred outcomes’ report10. Finally we

developed a short questionnaire for parents that focused on the attitudes and behaviour of

other people towards their child. Some preliminary findings from this questionnaire, which

was piloted with parents participating in the prospective study, are included in this report.

As part of the prospective study of children with language impairment (Li) and autism

spectrum disorder (Asd)11, parents of the participating children were interviewed using a

semi-structured telephone interview to examine their understanding of the needs of their

child and how those needs were being met in school. The children in this study completed a

quality of life questionnaire.

All the projects completed as part of the Better Communication Research Project are listed

in Appendix I. They are referred to as appropriate in the discussions and referenced

accordingly.

This report addresses parents’ and children’s perspectives separately. We know from quality

of life studies that, not only do parents and professionals differ in their views about a child’s

quality of life, so do parents and their children12. It is therefore important to value the child’s

perspective in its own right. We start with the children’s perspectives on their quality of life

and features of their lives that they value or could be improved. The report then considers

the parents’ perspectives in terms of their perceptions of their children’s needs, the

interventions they receive and the outcomes that they value.

1.1 A word about Slcn

Slcn is the acronym for ‘speech, language and communication needs’. This term was first

coined by the Bercow report as a way of referring to all children with difficulties and needs in

the area of speech language and communication. In that report it was used to include

children with a range of medical diagnoses and special educational needs in recognition of

10 Roulstone, Coad, et al. (2012) ibid 11Dockrell, et al. (2012) ibid. 12 Jokovic, A., Locker, D. & Guyatt, G. (2004). How well do parents know their children? Implications for proxy reporting of child health-related quality of life. Quality of Life Research, 13(7), 1297-1307.

the impact they have on a child’s developing speech, language and communication. It can

therefore be used with reference to children who have difficulties in the area of speech,

language and communication in the absence or presence of other conditions. So in the way

that the term is used in the Bercow report, Slcn can include children with learning

difficulties, hearing impairment, Asd, physical difficulties, stammering, as well as specific

speech sound and language impairments that exist in the absence of other developmental

conditions. The acronym is now used extensively in the practice, policy and research

literature in the UK although not in the rest of the world.

The term is also used in a more specific way by the Department for Education (DfE) for

England to classify children’s special educational needs – see the SEN Code of Practice13.

In that particular context, Slcn refers to children whose primary educational need is in

speech, language and or communication. This is the system used for the collection of

national data through the School Census. The use of the Slcn category in this way does

not differentiate between children with different types of speech, language and

communication need (such as specific language impairment or stammering or speech sound

disorder), the emphasis being on their related educational need. On the other hand, this use

of Slcn excludes children whose primary special educational need falls within a different

category, including hearing impairment and severe learning difficulties. Speech, language

and communication needs are grouped with the separate category of Asd within a

superordinate category of Communication and Interaction Needs. The different use of this

term has been discussed on previous occasions14 and is picked up again in other Bcrp

themed reports15. In this report Slcn is used in the broader meaning as an overarching and

inclusive category. References to other Bcrp reports are given as footnotes.

13 DfES (2001). Special educational needs: Code of practice. https://www.education.gov.uk/publications/standard/publicationDetail/Page1/DfES%200581%202001 14 Lindsay, G., Desforges, M., Dockrell, J., Law, J., Peacey, N. & Beecham, J. (2008). Effective and efficient use of resources in services for children and young people with speech, language and communication needs. Department for Children, School and Families: Research Report DCSF- RW053 https://www.education.gov.uk/publications/standard/publicationDetail/Page1/DCSF-RW053 15 Dockrell, J., Ricketts, J. & Lindsay, G. (2012). Understanding speech, language and communication needs: Profiles of need and provision. London: DfE.

In the past, it was assumed that children were unable to express their views or that

somehow these were not legitimate. They were only children after all and unable to

understand the adult world. If we wanted to find out about children’s speech, language and

communication, we observed them, tested them or asked their parents. This has changed

over the last few decades and there is now an acceptance that the views of children and

young people are important in their own right. Children’s right to be heard in the decisions

that affect them was enshrined in the United Nations Convention on the Rights of the Child

in 1989 which gave children a right to freedom of expression (article 13) and a right to have

their views heard in decisions that affect them (article 12)16. In the field of speech, language

and communication needs (Slcn), research into children’s perspectives is becoming more

prevalent and there is an acceptance that children’s views are taken into account17. Listening

to the perspectives of children and young people can be a complex process since the very

nature of their Slcn makes it more challenging for them to participate in such bodies as

children’s councils. Nonetheless, there are a range of resources now available to support

this kind of engagement with children and young people18.

Children’s perspectives were therefore considered to be important to this research

programme as a matter of principle since the research was about them; it was felt that their

voice should be used to ground some of the findings in the reality of what matters to the

children and young people themselves. In particular, we wanted to gain an insight into their

perceived quality of life as compared to their peers and to explore this in more detail in terms

of the things they consider to be good in their lives and the things they wanted to improve.

2.1 Reduced quality of life

The children in the prospective study in Years 3, 5 and 7 completed the Kidscreen at the

start of the study and again approximately 18 months later. Kidscreen is a self-report

instrument for children and has ten subscales: physical well-being, psychological well-being,

moods and emotions, self-perception, autonomy, parent relations and home life, financial

16 Unicef. (1989). The United Nations convention on the rights of the child (Uncrc). http://www.unicef.org/crc/ 17 Roulstone, S. & McLeod, S. (2011). Listening to children and young people with speech, language and communication needs. Guildford: J&R Press 18 For example: Kirby, P., Lanyon, C., Cronin, K. & Sinclair, R. (2003). Building a culture of participation: involving children and young people in policy, service planning, delivery and evaluation. Handbook. Nottingham: Department for Education and Skills and the National Children’s Bureau. https://www.education.gov.uk/publications//eOrderingDownload/DfES-0827-2003.pdf.pdf

resources, social support and peers, school environment and finally, social acceptance. At

the start of the study, the mean scores of children with Asd were significantly lower than the

means of the normative sample on all subscales, showing that their perceptions of their own

quality of life was below that experienced by the average child. In contrast, the children with

Li were within the average range of the normative sample on most scores except for moods

and emotion and for social acceptance/bullying where they did not differ significantly from

the children who had Asd. These two domains receive the lowest ratings from all the

children. At the follow-up assessment, both groups of children had improved scores on

moods and emotions, self-perception and social acceptance subscales although the moods

and emotion and social acceptance scales still received the lowest scores from the children.

So to summarise, according to their scores on this self-report instrument, children with Li

experienced a reduced quality of life in terms of their moods and emotions and their social

acceptance compared to their peers; children who had Asd experienced a reduced quality

of life across all the dimensions.

Children who attended the ‘preferred outcomes’ workshops had a range of Slcn including

those who needs were primarily and specifically speech, language and communication. In

the workshops, the themes that emerged from the data have some resonance with domains

in Kidscreen. They talked about their moods and feelings, about their parents and home

life, about the people who support them and their friends, about the school environment and

about social acceptance and bullying. The analysis completed as part of the systematic

review of quality of life measures19 concluded that Kidscreen had a good fit with the

themes emerging from the children’s and parents’ data, although there were gaps, including

communication, inclusion, independence, staying safe, coping with change and a number of

aspects of other people’s behaviours towards them, such as listening, understanding,

accepting and adapting, and not shouting.

Evaluating the quality of life of children with developmental conditions can be tricky since

typically, they have no experience beyond their own lives and therefore potentially have no

means of comparison with what life might be like without special educational needs or a

disability. There is therefore the possibility that children rate themselves as having a higher

quality of life than would adults around them who observe their interactions with the world.

Nonetheless, the findings from the Kidscreen appear to be sensitive to the difficulties

experienced by the children in the Bcrp and to differences between children with different

19 Roulstone, Coad, et al. (2012) ibid.

types of Slcn. Furthermore, those domains of Kidscreen that were problematic for the

children in the prospective study are similar to those identified as difficult by the children in

the workshops. For example, children told stories of being teased or bullied by other

children. They also talked about their feelings of frustration, anger and sadness. Sometimes

this was in relation to others because of how people were behaving towards them but

sometimes it was in relation to their own performance - “ I get cross with myself. Just myself

that I can’t do it.” Children in the workshops also talked about aspects of their school life

which were a struggle for them. These included sports and social aspects as well as

academic subjects and the process of learning such as memory, concentration and

organisation.

2.2 Room for improvement

The data from the workshops also showed that there were aspects of the children’s life that

they wanted to improve. In particular, children hoped for changes in how other people

interacted with them, for example, they wanted other people to listen to them, not to interrupt

and to talk without shouting20. This included family and friends as well as teachers. Aspects

of their own abilities were also things that they wanted to improve, such as their talking,

maths and reading. Some children could list their targets at school - “remember people’s

names, remember teachers’ names, sit up straight, stop making silly noises” - but to a

greater extent, were not particularly enthusiastic to talk about them. They raised these only

when asked directly and there seemed to be a discrepancy between the areas in which

children would like to see change and the targets that they could remember.

2.3 Positive quality of life

One should not assume from the preceding sections that these children were altogether

unhappy. During the workshops, the children shared aspects of their life that they perceived

to be good. The children talked positively about their families, their pets, their hobbies and

their friends. Children indicated the high value they attach to having fun and talked about

events and activities they enjoyed, and people who joke with them and make them laugh.

They identified things that they were good at, such as playing darts, being kind, being good

at reading and talking nicely. Finally they talked about the people around them who provide

support; they named members of their family but also talked about their teachers, speech

and language therapists (SLTs) and friends.

20 This reference to shouting did not seem to be in terms of people telling children off, but in terms of people shouting in an attempt to communicate – as if people assume that saying something louder would help the child to understand.

2.4 Key issues

From the children’s perspectives, two issues stand out as important: first, the children’s

perception of poor quality of life, in terms of their moods and emotions and social

acceptance; and second the link between their current targets and what made them feel

positive about life.

Social acceptance and emotional well-being

Within the Bcrp projects, children and young people with a range of Slcn talked about

being teased and bullied and excluded by their peers; they also talked about their own

feelings of frustration and sadness. On the Kidscreen measure, the quality of life

dimensions of social acceptance and moods and emotion showed poor levels for both Li and

Asd children relative to the normative sample. They talked about the importance of their

friends, being happy and having fun. These issues are clearly linked to some degree in that

a child’s emotional well-being can be affected by the presence of bullying and victimisation.

Gini & Pozzoli21, in a meta-analysis across 11 studies, found that children who had been

victimised were twice as likely to show problems such as headache, backache, abdominal

pain, sleeping problems, poor appetite, and bed-wetting. Most of the studies included in this

analysis were retrospective in design, but similar findings were also evident in a large

prospective study of young people aged 13-14 years (N = 2680); this found that the

incidence of self reported symptoms of anxiety and depression was significantly associated

with reports of victimisation in the preceding year22. These two studies do not identify the

particular risks for children with Slcn, and one cannot assume that the magnitude of risk

will be the same; however, the studies do highlight the potential negative impact of

victimisation on a child’s emotional well-being.

All children will want to be free of bullying or social exclusion. The literature has mixed

results about whether or not children with Slcn in particular are bullied. The samples and

methods used vary, so it is not always possible to reconcile the differences; there is more

consensus regarding perceptions of social acceptance and studies suggest elevated levels

of social exclusion in children with Slcn.

21 Gini, G. & Pozzoli, T. (2009). Association between bullying and psychosomatic problems: a meta- analysis. Pediatrics, 123(3), 1059 -1065. 22 Bond, L., Carlin, J.B. Tomas, L., Rubin, K. & Patton, G. (2001). Does bullying cause emotional problems? A prospective study of young teenagers. British Medical Journal, 323, 480-484.

A recent systematic review of bullying23 concluded that children with special educational

needs and/or disabilities (SEND) are significantly more likely to be the subject of bullying or

victimisation. They identified a number of factors that were related to bullying and

victimisation including academic difficulties, low self esteem and anxiety, differences in

physical attributes, shyness and submissiveness, uncooperative or aggressive behaviour,

language and communication difficulties, inappropriate social behaviour and low social

status. Sweeting and West24, found that teasing and bullying were more commonly reported

by children who were less physically attractive, overweight, had a disability such as a sight,

hearing or speech problem, and performed poorly at school; they also reported that the

associations were independent and therefore cumulative in their effects.

It is important to understand that these are associations and risk factors: they are not

necessarily causative and do not mean that every child with Slcn will experience bullying.

For example Lindsay et al.25 found no statistically significant differences in the levels of

physical or verbal bullying reported by children with specific speech and language difficulties

and two comparison groups who were from the same school class – a group of typically

developing children and a group with non-language based special educational needs.

Children were aged 12 years and in Year 7 at school. Savage26 reports a small scale study

where 6 children in a language resource base (Lrb) were compared to their 54 mainstream

peers. As with Lindsay et al., not all the children with Slcn reported bullying, although it was

a major concern for a proportion of the children.

Understanding the particular conditions that are associated with bullying and social exclusion

is therefore important. Savage suggests that the inclusiveness of the educational placement

might determine the level of bullying that occurs although it was not possible to test in his

study. A recent study by Laws and Bates27 supports this idea to some extent. This study

shows a reduction in negative attributions to children with Slcn attending a Lrb when the

23 Byers, R., McLaughlin, C. & Peppin-Vaughan, R. (2012). The research perspective: vulnerability and prevalence. In C. McLaughlin, R. Byers, & C. Oliver, (Eds) Perspectives on bullying and difference: supporting young people with special educational needs and/or disabilities in schools. London: National Children’s Bureau. 24 Sweeting, H. & West, P. (2001). Being different: correlates of the experience of teasing and bullying at age 11. Research Papers in Education, 16(3), 225-246. 25 Lindsay, G., Dockrell, J.E. & Mackie, C. (2007). Vulnerability to bullying in children with a history of specific speech and language difficulties. European Journal of Special Needs Education, 23(1), 1-16. 26 Savage, R. (2005). Friendship and bullying patterns in children attending a language base in a mainstream school. Educational Psychology in Practice: Theory, Research and Practice in Educational Psychology, 21(1), 23-36. 27 Laws, G.& Bates, G., (in press) peer acceptance of children with language and communication impairments in a mainstream primary school: associations with type of language difficulty, problem behaviours and a change in placement organisation. Child Language Teaching and Therapy.

school organisation changed to site the children within their relevant mainstream classes for

most activities and withdraw for special support (as opposed to the previous arrangement in

which children were placed in the Lrb and then included in mainstream for particular

activities). However, Knox and Conti-Ramsden28 found no differences in the level of bullying

between children with Sli who were attending a special school and those attending a

mainstream school.

Over several years there has been an increasing emphasis in schools on children’s personal

and social well-being and on developing anti-bullying policies29. These policies are designed,

at a universal level, to be applicable to all children although they do draw attention to the

possibility that children with special educational needs are particularly vulnerable. School

improvement in the personal, social and emotional health of their pupils is captured in the

‘Healthy Schools’ status, whereby ‘Healthy Schools’ must demonstrate that children and

young people, including those who are ‘less vocal and visible’, are given opportunities to air

their views30. Given the perspectives of the children with a range of Slcn in this study,

schools should ensure that these conversations cover pupils with Slcn and the issues of

social acceptance and emotional well-being.

Target setting

The Lamb Inquiry31 recommended that children’s outcomes should be at the heart of the

system of defining children’s special educational needs. However, the setting of realistic,

achievable and highly motivational targets that reflect children’s views is challenging.

Judging by their reactions, the targets mentioned by children in the workshops were

perceived as boring if not irrelevant to their own aspirations and interests. Whilst they might

be targets that are perceived by staff to be a necessary stage in the children’s learning, there

was no sense that these were shared goals or goals that the children had identified as

meaningful. One recent approach to target setting with pupils with special educational needs

28 Knox, E. & Conti-Ramsden, G. (2003). Bullying risks of 11 year-old children with specific language impairment (Sli): does school placement matter? International Journal of Language and Communication Disorders, 38(1), 1-12. 29 Nice (2008). Promoting children’s social and emotional well-being in primary education. Nice public health guidance 12. London: National Institute for Health and Clinical Excellence. 30 Department of Health. (2005). National healthy schools status: a guide for schools. London: Tso http://www.uclan.ac.uk/schools/school_of_health/research_projects/hsu/files/national_healthy_school s_status_guide.pdf 31 Lamb, B. (2009) The Lamb Inquiry. Special educational needs and parental confidence. Nottingham: Department for Children, Schools and Families. https://www.education.gov.uk/publications/standard/publicationDetail/Page1/DCSF-01143-2009

and disabilities reports positive impact on the progress of pupils. ‘Achievement for All’32 aims

to support learners with SEND to fulfil their potential and as such emphasise appropriate

goal setting. The approach used in the project involves listening to the views of pupils as part

of the target setting process. The result is often innovative and unusual but breaks the mould

of boring and unmotivating targets, for example, one school offered hairdressing lessons first

thing in the morning to deal with late arrival for the school day. Another school used the

‘circle of friends’ process to support the reduction in social isolation that subsequently

improved a boy’s behaviour. Key to the approach is process of listening to the perspectives

of the children and young people.

32 Humphrey, N. & Squires, G. (2011) Achievement for all: National evaluation: Final Report. DfE- RR123 https://www.education.gov.uk/publications/Rsg/AllRsgPublications/Page1/DFE-RR123

3. Parents’ Perspectives

Parental involvement in the decisions that affect their children is an accepted, indeed

required process. In an education context, two different aspects of parental involvement are

of importance33: the first is where parents get involved in events in the life of their child’s

school such as helping out in the classroom and joining the parent teacher association; the

second is where a parent supports their child at home with school related work, such as

listening to them read, helping with homework and projects. This latter type of involvement

has been found to be associated with educational benefits for the children34.

In the context of interventions led by SLTs for children with Slcn, the role that parents can

play has evolved over the years from an expert model with very limited involvement of

parents to a more collaborative practice which engages the entire family35. Watts Pappas et

al.34 point out that although historical models are now regarded as out-dated and not to be

recommended, they are still evident in practice, not least in the research literature which

evaluates the efficacy of interventions that are delivered by the Slt alone or with the

‘parent-as-therapist aide’. Changes in practice have been stimulated by research into

parents’ opinions which has evidenced dissatisfaction where parents’ opinions are not

valued. Furthermore, the advent of outcomes based commissioning has brought an interest

in the opinions of parents regarding the impact of interventions.

This section focuses on the two key projects within Bcrp that investigate the perspectives

of parents: one was a project to investigate parents’ views regarding the outcomes that they

value for their children; the second study was part of the prospective study of children with

Li and Asd and used a telephone survey to investigate parents’ understanding of the needs

of the child and how they were being met in school.

33 Department for Children, Schools and Families. (2008) The impact of parental involvement on children’s education. Nottingham: Dcsf https://www.education.gov.uk/publications/standard/Childrenandfamilies/Page9/DCSF-00924-2008 34 Harris, A. & Goodall, J. (2007) Engaging parents in raising achievement: Do parents know they matter? Dcsf Research report RW004. https://www.education.gov.uk/publications/Rsg/publicationDetail/Page1/DCSF- RW004#downloadableparts 35 Watts Pappas, N. & McLeod, S. (2009). Working with families in speech-language pathology. San Diego: Plural Publishing.

3.1 Identification of need

In the consultations that were held as part of the Bercow review36, parents reported that the

process of identification of their child’s needs had been variable: in some cases it had

progressed smoothly but in others parents felt that their concerns were not taken seriously.

This had been a common theme emerging out of previous research where they report

difficulty in persuading people to take their concerns seriously37,38,39 . Rannard et al40 for

example, found that an average of two years went by between parents noticing that

something was wrong and getting any support, mostly because whoever they talked to about

their concerns did not refer them on for assessment.

Despite parents’ concerns about not being heard, there is consensus in the literature, in

policy documents and in policy initiatives that early identification of children with Slcn is an

imperative that should be embraced41.

In the prospective study42, the process of how a child’s difficulties came to light varied in

three ways: firstly in terms of who first noticed the problem, secondly at what age this

occurred and thirdly in terms of what behaviours triggered the concern. In most cases, the

child’s parents had been the first to raise concerns. Health visitors, playgroup leaders and

nursery staff accounted for a small percentage of those raising concerns in the younger age

groups; other members of the family such as grandparents had also been the first to raise

concerns in a small number of cases. This pattern is similar to that found by other studies43.

Only one parent reported that she had been told that their child was likely to grow out of their

difficulties.

36 Bercow, J. (2008) The Bercow Report: A review of services for children and young people (0-19) with speech, language and communication needs. Nottingham: Dcsf. https://www.education.gov.uk/publications/eOrderingDownload/Bercow-Report.pdf 37 Glogowska, M. & Campbell, R. (2004). Parental views of surveillance for early speech and language difficulties. Children and Society, 18, 266-277. 38 Lindsay, G. & Dockrell, J. (2004). Whose job is it?; parents’ concerns about the needs of their children with language problems. Journal of Special Education, 37, 225-235. 39 Rannard, A., Lyons, C. & Glenn, S. (2004). Children with specific language impairment: parental; accounts of the early years. Journal of Child Health Care. 8(2), 165-176. 40 Rannard et al, ibid. 41 Field, F. (2010). The foundation years: preventing poor children becoming poor adults. The report of the independent review on poverty and life chances. London: Cabinet Office http://webarchive.nationalarchives.gov.uk/20110120090128/http:/povertyreview.independent.gov.uk/ media/20254/poverty-report.pdf 42 Dockrell, J., Ricketts, J., Palikara, O., Charman, T., & Lindsay, G. (2012). Profiles of need and provision for children with language impairment and autism spectrum disorders in mainstream schools: A prospective study. London: DfE. 43 Rannard et al, ibid.

Age of identification

In terms of the age at which the children were identified, concerns had been expressed

before the age of 30 months in about half of the children (51%) and between 30 months and

5 years in approximately 34%, with about 15% of parents reporting this occurred 5 plus. In a

study of children who attended a language unit, the parents of all 28 children had noticed

problems before the age of 42 months44. A study of referrals to a Slt service in the north of

England showed that of all childhood referrals, 26% were referred to the service over the

age of 5 years over a 15 month period: approximately 28% of children referred were under

the age of 3 years and approximately 46% were referred between the ages of 3-5 years45.

Although it is difficult to equate the age at which parents noticed their child’s problems in one

study with the age of which referrals are made in a completely different study, there is the

suggestion that the delay noted by Rannard et al is not unusual in that higher proportions of

parents are noticing their child’s difficulties under the age of three than are actually getting

through to referral at this age.

Early signs of concern

In terms of the initial signs that parents in the prospective study reported, these differed

between parents of children with language impairment (Li) and children with autism

spectrum disorder (Asd). In the former, parents were more likely to refer to delays in the

child’s speech and language; although parents of children with Asd also referred to delays

in learning to talk, they referred to a much wider range of behaviours that had caused

concern including unhappy and clingy children, screaming and rocking, lack of eye contact

and engagement with baby games. A number of parents from both groups also remarked

that their child had been a placid or quiet baby. Some parents observed that their child was

different (compared to siblings or other children); others, particularly parents of children with

Asd, commented that they knew that something was wrong although they did not know

what.

Once again, these findings are similar to Rannard et al46 although in that case parents of

those children with specific language impairment were also keen to emphasise the ‘normal’

cognitive ability of their children and the fact that the speech and language stood out as the

problem rather than there being a more general developmental delay; the focus was

particularly on the children’s speech and intelligibility although parents did also mention the

children’s tantrums.

44 Rannard et al, ibid. 45 Broomfield, J. & Dodd, B. (2004). Children with speech and language disability: caseload characteristics. International Journal of Language and Communication Disorders. 39(3), 303-324. 46 Rannard et al, ibid

Needs in school

Parents in the prospective study identified three areas of need in their children who were

attending mainstream schools: speech and language difficulties, academic skills and social

communication / behaviour. Parents of children from both Li and Asd groups mentioned

difficulties in all three areas but, as with their initial concerns, the emphasis varied. So, as

one might expect given the characteristics of the children, parents of children with Li were

more likely to mention their difficulties with speech and language whereas parents of

children who have Asd more commonly mentioned social communication difficulties. When

talking about speech and language difficulties, parents mentioned pronunciation and

intelligibility, use of sentences, the child’s need for sign language.

In terms of academic skills, parents primarily talked about difficulties with aspects of literacy

including reading, spelling, writing and ‘putting things on paper’. However, some parents also

mentioned other academic and learning skills such as maths, processing information,

concentration and memory.

Finally parents mentioned children’s difficulties with social communication and behaviour.

These focused on problems with peers, understanding school rules, personal space. Only

three parents mentioned conduct problems and these difficulties were linked to the child’s

frustration.

The aim must always be to identify a child’s needs before they enter school. In so doing,

there is a chance for early interventions to have an impact on the child’s emerging speech

and language before they have to deal with the social and academic demands on their

emerging speech, language and communication skills. Also for those children who will need

support in school, early identification enables this to be in place as the child enters school

rather than waiting till they fail in school. However, for those children that do arrive at school

with speech, language and communication difficulties, early years practitioners need a

robust mechanism to identify those children. The Bcrp study of language and literacy

attainment47 found that teachers’ ratings of children’s Communication, Language and

Literacy on the Early Years Foundation Stage Profile (Eyfsp) were able to predict later

performance on reading, spelling, reading comprehension and arithmetic. Together with

teacher rating of Phonics progress in Year 1, these ratings predicted almost 50% of the

47 Snowling, M. J., Hulme, C., Bailey, A. M., Stothard, S. E., & Lindsay G. (2011). Better communication research project: Language and literacy attainment of pupils during early years and through KS2: Does teacher assessment at five provide a valid measure of children’s current and future educational attainments? DFE-RR172a. London: DfE. https://www.education.gov.uk/publications/eOrderingDownload/DFE-RR172a.pdf

variability of children’s later performance in Year 3, suggesting that teachers’ early ratings on

these aspects of the Eyfsp can act as a useful indicator of which children may be at risk of

later literacy problems. These data point to the importance of recognising the significance of

poor performance on the communication, language and literacy aspects at the end of the

EYFS for children’s future literacy skills and as a mechanism for identifying children’s Scln.

The approach that is supported by research is the development of a system of monitoring

progress, including response to the teaching and other interventions implemented. Evidence

does not support a one-off screening as children’s developmental trajectories vary. A well

developed tool such as the revised Early Years Foundation Stage Profile examined in our

study provides an important source of information from which teachers and others can build

interventions. Children’s responses to these should then be monitored and the information

used to shape later support through a response to intervention model.

Diagnostic labels

Parents’ use of diagnostic labels is of interest. When asked to describe their child’s needs,

some parents used terms such as Asperger’s syndrome, Adhd or dyslexia; they referred to

their child as ‘dyslexic’, ‘slightly autistic or ‘on the autistic spectrum’ . No parents used a

diagnostic label for speech and language difficulties, such as a specific language impairment

or phonological disorder or speech sound disorder, although some parents referred to ‘social

communication difficulties’. Neither did parents spontaneously use the term speech,

language and communication needs or Slcn, the term coined by the Bercow review.

In the interviews with practitioners48, participants were asked what they understood by the

label ‘speech, language and communication needs (Slcn)’. In response, SLTs tended to list

all the various diagnoses that would give rise to a range of speech, language and

communication needs. For example, they would include stammering, Asd, learning

difficulties, as well as specific language impairment and specific speech sound disorders.

Thus SLTs appear to be using the broader and inclusive meaning of Slcn. Although

education practitioners did not list diagnostic categories, they too were inclusive in their

application of the term. For instance, one practitioner indicated that all children who had

special educational needs were likely to have speech, language and communication needs.

So in discussion, educational practitioners were also using Slcn in its broad and inclusive

sense.

48 Roulstone, S., Wren, Y., Bakopoulou, I., Goodlad, S., & Lindsay, G. (2012). Exploring interventions for children and young people with speech, language and communication needs: A study of practice. London: DfE.

3.2 Provision

Once identification and access have been achieved, children move into the phase

associated with ‘getting on’49 and making progress, with the expectation of benefits to both

the child and parent50. However the reality of this phase does not always match parent

expectations51. At the point of identification, parents have often already begun to try and

help their child52 and subsequently report dissatisfaction that intervention was ‘a waste of

time’ because it has not provided new ideas or gone beyond what they have already tried at

home53.

For the families in the prospective study, support during the preschool years was variable

with some children being seen two or three times, others receiving a six week block of

intervention. This matches the findings of the Slt survey54 which showed that although most

commonly, SLTs were seeing children in the preschool years on a once a week basis over a

period of six weeks, there was a range with some SLTs seeing children once a fortnight or

once a month.

Generally parents in the prospective study were positive about the statutory assessment and

statementing process and their level of involvement, about the progress their children had

made and felt that the school was meeting their child’s needs. However in a number of ways,

the experiences of parents of children with Asd was more positive than those whose

children had Li: they felt more involved in the assessment and statementing process, more

of them reported access to additional support and to Slt input. These differences were

confirmed by data from special educational needs coordinators (SENCOs) who also

indicated that children who have Asd were more likely to be receiving additional support

than children with Li. Overall though, there was no difference between parents of children

with Asd and with Li in their overall levels of satisfaction with the school, a similar finding to

Parsons et al. (2009).

49 Glogowska & Campbell (2004) ibid. 50 Auert, H., Trembath, D., Arciuli, J. & Tomas, D. (2012). Parents’ expectations, awareness and experiences of accessing evidence-based speech-language pathology services for their children with autism. International Journal of Speech-Language Pathology, 14(2), 109-118. 51 Lyons et. al. (2010) ibid. 52 Marshall, J., Goldbart, J. & Phillips, J. (2007). Parents’; and speech and language therapists’ explanatory models of language development, language delay and intervention. International Journal Language and Communication disorders. 42(5), 533-555. 53 Rannard et. al. (2010) ibid. 54 Roulstone, Wren, et al. (2012) ibid.

Parents of children in mainstream schools with designated specialist resource were more

positive than those in mainstream schools. Generally parents whose children were in

mainstream settings were less aware of exactly what support was being provided than those

in specialist resourced settings. Some parents of children who had recently made the

transition to secondary school commented that their child was ‘beginning to struggle’ or that

progress had stopped since moving to secondary. Overall, as one might expect, parent

satisfaction with a school seemed to be linked to how well they perceived that the school met

the child’s needs, the children’s progress and the child’s general happiness and well-being.

For those parents who were more dissatisfied, comments were made about perceived

shortages in resources or inappropriate staff training, the struggle to get decisions made and

then implemented. Although many parents would have liked to see an increase in the

support received, only a small number expressed concern that there was insufficient

support. However, when asked about how well SEN services were tailored to their child’s

needs, nearly one third indicated that they didn’t know or they didn’t respond to this question.

Knowledge about a child was seen to reside within a small number of staff (the head, the

SENCO and the class teacher but not the rest of the staff).

Parents who were satisfied (overall about 80%) talked about good communication and

having a sense of control. Some parents wanted more regular engagement with the school

whereas others felt that their other commitments would have made more regular

involvement difficult. Home-school books, which facilitate regular sharing of information

about what is happening at school and at home were mentioned as a useful tool.

In response to parents’ and children’s concerns about the knowledge and attitudes of other

people around the child (see ‘outcomes’ section below and preferred outcomes report), a

parent-report questionnaire is currently being developed. This asks for parents’ views on

how other children behave towards their child, how teachers and teaching assistants behave

towards their child, how teachers communicate with and support parents and about the

general opportunities the child is given in school.

As indicated, more than two thirds of parents in the Bcrp prospective study were satisfied

with their involvement in decision making and about their involvement in the child’s

educational choices and progress; however, we do not have data on parents’ actual levels of

involvement in the education of their child or in current Slt interventions. We know from the

survey of Slt practice55 that working with parents to deliver the intervention shows a

gradually diminishing pattern as the child progresses through education. In the preschool

years, over 60% of responding SLTs reported that their most typical pattern of intervention

delivery was by working with parents. By secondary school this had reduced to less than

10% of SLTs who were working in this way. This probably reflects the general patterns of

parental engagement in education as children progress through the system. However,

parents in our studies have expressed concern about their child’s progress as they enter

secondary school and welcomed communications such as through home-school books. The

extent of the tail-off in working with parents could therefore usefully be investigated, from

both the child, and the parents’ perspectives in terms of how best to maintain an effective

partnership throughout a child’s education.

The cost of involvement

One of the projects within the Bcrp has focused on the costs and cost effectiveness of

services for children with SLCN56,57. There are a number of specific costing issues which are

relevant to parents in their involvement in services for children with Slcn. Parents play a

key role in supporting, and in some cases actually providing, the intervention that is offered.

This balance changes somewhat as the child gets older and, as shown above, in many

cases the focus of engagement shifts from the parent to the school. Nevertheless the

supportive role remains key to the long term welfare of the child with Slcn as in all other

areas and for some children. No one would assume that such support can reasonably be

costed. It is what parents do. But the situation is rather different for the younger child where

the specialist intervention – often provided by the speech and language therapist – depends

not only on support but the active engagement of the parent. Parents are being explicitly

trained to increase the relevant interactive behaviours which are then intended to improve

the child’s communication skills. Effectively the parent is becoming the therapist or at least is

playing a key role in the therapy.

Whether this has an impact on the costs of the intervention depends upon how that

intervention is costed. If we take a relatively narrow service perspective we include the cost

55 Roulstone, Wren, et al. (2012) ibid. 56 See Section 9 in Lindsay, G., Dockrell, J.E., Law, J., & Roulstone, S. (2011). Better communication research programme 2nd interim report. DFE-RR 172.London: DfE. (131pp). https://www.education.gov.uk/publications/eOrderingDownload/DFE-RR172.pdf 57 Law, J., Beecham, J. & Lindsay, G. (2012). Effectiveness, costing and cost effectiveness of interventions for children and young people with speech, language and communication needs. London: DfE.

of health or educational services (personnel/material resources etc). If we take a broader

societal perspective we should take into consideration the costs to parents in terms of

transport to the clinic for example; or in terms of their time involved in the programme, both

attending the clinic with their child but also the time taken carrying out the intervention in the

home. This is not a trivial issue because it is likely to lead to consequences in terms of the

choice of intervention. In our review of the cost effectiveness literature related to SLCN58 we

identified a relatively small number of cost effectiveness studies and, of the five, all involved

young children and of these three included some costs for parents. Two actually costed

parental time59,60.

As these studies show, if parent-led Slcn interventions are to be evaluated but researchers

do not include the cost of that parental input the overall cost of the programme is

misrepresented. One might argue that it does not really matter if all parents respond the

same providing the intervention as directed. However if there is differential responsiveness

on the part of parents this might reasonably be expected to lead to a different response to

the intervention – a fact that would be lost without the appropriate monitoring of parental

time. So, for example, one might anticipate that an intervention that is both supported and

carried out by highly motivated parents is likely to have a greater impact than one where the

parents are disengaged. This might lead to a statistical difference in outcomes but, without

knowledge about time and potentially costing of parental engagement, one might be forced

to conclude that the first intervention worked because of the nature of the intervention rather

than the commitment of the parent; and an intervention may appear unrealistically

inexpensive if parental costs are not taken into consideration. This could have implications

rolling out an intervention because one that worked in one context may well not work in

another. A careful consideration of the costs of involvement for parents is therefore

important.

3.3 Outcomes

Within the National Health Service in the UK, patients’ experience of the quality and

outcomes of care have become a major indicator of quality and will be incorporated in the

58 Law, J, Zeng, B. Lindsay, G. & Beecham, J. (2011). The cost-effectiveness of interventions for children with Speech Language and Communication Needs (Slcn): A review using the Drummond and Jefferson (1996) "Referee's Checklist" The International Journal of Language and Communication Disorders. 47, 1, 1-10. 59 Barnett, W. S., Escobar, C.M. & Ravsten, M. T. (1988). Parent and clinic early intervention for children with language handicaps: A cost-effectiveness analysis. Journal of Early Intervention, 12 (4), 290-298. 60 Eiserman, W., McCoun, M., & Escobar, E. (1990). A cost-effectiveness analysis of two alternative program models for servicing speech disordered preschoolers, Journal of Early Intervention, 14 (4), 297-317.

indicators used to evaluate whether or not Health Commissioners are commissioning

appropriate services for their local populations61. This shift in emphasis away from process

measurement such as the number of children receiving a certain service, to a focus on

outcome measurement, particularly ‘patient-reported outcomes’ is seen as the way to drive

improvement in services and the development of services that are relevant to the needs and

perspectives of those who use the services62. Measures that reflect the views of parents or

children with Slcn are therefore an important tool in the improvement of services for these

children.

Similarly within the education system, over recent years, there has been an emphasis on

making outcomes the starting point for defining services. So for example, one of the

conclusions of the Lamb Inquiry63 was that there had been a lack of opportunity for parents

to discuss their aspirations for their child and a general lack of confidence of parents in the

special educational needs system. A key recommendation was that children’s outcomes

should be at the heart of the system.

Data for a consideration of outcomes come from the ‘preferred outcomes’ studies and from

the telephone survey of the prospective study. The overarching view of preferred outcomes

that emerged from the parent focus groups was the fundamental nature of communication as

a skill underpinning other skills that lead to independence and inclusion. The theme of

independence included sub-categories of achievement, staying safe, being confident

consumers and economic well-being. The theme of social inclusion included concepts of

friendships and peer relationships. A similar range of outcomes emerged from the telephone

survey although the idea of hierarchy was not apparent in that study. This is probably related

to the nature of the data, the telephone survey providing shorter responses whereas in the

preferred outcomes study, the qualitative focus groups provided parents with an opportunity

to explore the notion of outcomes in depth.

61 NHS Commissioning Board (2011). Working together for a stronger NHS. London: Prime Minister’s Office. http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_1 25848 62 Morris, C., Gibbons, E., Fitzpatrick, R. 2009. Child and Parent reported outcome measures: A scoping report focusing on feasibility for routine use in the NHS. A report to the DoH. Patient Reported measurement Outcome Group. http://phi.uhce.ox.ac.uk/pdf/PROMs_WithChildren_Oxford_2009.pdf 63 Lamb, B. (2009) op cit https://www.education.gov.uk/publications/standard/publicationDetail/Page1/DCSF-01143-2009

From the telephone survey it appears that parents place more emphasis on academic

outcomes. This may be related to differences in the sampling of parents. In the telephone

survey, the children were all in mainstream schools (including schools with specialist

resources) at the start of the study whereas the preferred outcomes study included parents

with children in special schools as well as mainstream. Nonetheless, the parents in the

preferred outcomes study did talk about academic outcomes particularly, literacy and

numeracy. They also talked of the need for children to get qualifications. Parents in the

preferred outcomes study usually made the link between these skills and life skills, for

example with respect to maths one parent stated:

Time and money, you have to understand it. On a basic level you don’t have

to be some amazing mathematician but you need to understand the basics

...we all need to have acquired those basic skills, handling money and

knowing what the time is and when we’ve got to be there.

Another similarity in the two sets of data is the evidence of different value placed on

outcomes depending on the characteristics of the child. In the telephone survey, parents of

children who have Asd talked more often about social outcomes than did parents of children

with Li. In the preferred outcomes survey, there were differences between parents whose

children had differing types of Slcn: for example, parents of children with receptive

language impairments were more likely to value making friendships and being socially

confident; academic achievements were less important for parents of children with learning

difficulties; coping with change was an important outcome for parents of children who have

Asd (see preferred outcomes report for further details on these differences).

Parents from the focus groups were not asked to discuss their views about access, current

interventions or provision. However, when they discussed outcomes they valued, they talked

about things that they would like to see change in terms of the understanding of other people

around them and their child. In particular they focused on the knowledge and attitudes of

family and professionals and the lay public. This angle did not emerge explicitly from the

telephone survey. However, if one examines parents’ areas of dissatisfaction in the

telephone survey, aspects such as teacher knowledge and awareness do arise.

Another difference between the two data sets is that parents in the telephone survey

mentioned their hopes for normality of their child. In the preferred outcomes data, normality

was referred to in terms of a desire for their children to be engaged in ‘normal’ activities; for

example one parent talked about their pleasure at hearing a child talking to friends through

Facebook or hearing the “normal sort of teenage stuff coming from his room”. Again the

differences here may be a function of sampling, with the telephone survey focusing on

children in a mainstream context; or it may be related to the data gathering method of a

semi-structured survey versus focus groups.

In the exploration of current practice, SLTs indicated the outcomes that they targeted with

various interventions. The outcomes targeted were generally a reflection of the children’s

needs and difficulties; for example, intelligibility was an outcome that was particularly

targeted for children aged between 4 and 7 years and for children with speech sound

difficulties; social skills were targeted particularly with children with Asd. However, currently

the research evaluating interventions for Slcn tends to use standardised assessments of

the child’s speech and language rather than more functional goals or quality of life

measurements. The systematic review that was part of the preferred outcomes project did

identify a number of parent- and self-report instruments that were relevant to the outcomes

of interest to parents but they are not routinely used in research or in practice. Furthermore,

the review identified a number of areas that were of concern to parents that were not

covered by the existing measures. These included the ability to stay safe and to cope with

change. Concepts which related communication to independence and inclusion were also

missing. Finally, other people’s attitudes and behaviours towards the children were not

included in the existing measures.

3.4 Key Issues

Early identification

It is encouraging to note that only one parent’s early concerns in the Bcrp prospective

study were dismissed. However, the process of identification was still variable and it is clear

that not all the children had had their difficulties identified and had accessed some kind of

intervention before they reached school entry age. So, the early identification of children with

Slcn continues to challenge us. The key issue to be discussed here then is how to move

this issue forward.

In recognition of the importance of early identification of children with Slcn, early years

practitioners are now required to complete a progress check at the age of two years64 or at a

suitable time following the child’s entry to the early years setting. The expectation is that this

will be carried out in collaboration with the parent, taking account of their knowledge of the

64 DfE, 2011 press release 6 July 2011 http://www.education.gov.uk/childrenandyoungpeople/earlylearningandchildcare/a00191829/governm ent-sets-out-reform-of-early-learning-and-childrens-centres

child and using the ‘Development Matters’ support materials65. These provide an outline of

the stages of communication and language development (listening and attention,

understanding and speaking) but do not function as checklists and do not provide criteria for

the identification of children with Slcn. There is no prescribed format for this check or the

report so there will be room for local practitioners to use a range of tools to support the

process. Thus there is an ongoing difficulty of interpretation of the cut-off point at which

concern should be raised, a referral to Slt be made and additional support be put in place.

The use of a single screening event is not supported by systematic reviews of the early

screening process66,67. The importance of listening to the concerns of parents about their

children’s speech and language development, in recognition of their expert knowledge of

their child, has been stressed for a number of years (e.g. since Hall and Elliman68) and

comparisons of parent concerns with professional diagnoses and children’s performance on

standardised assessments show high correlations69. However, the use of parent concern

alone or indeed in combination with professional screening has so far proved insufficiently

reliable as an indicator of need70,71. The use of a more detailed parent- report instrument

(the Children’s Communication Checklist: Ccc)72 produced a significantly better level of

identification than language testing alone in the classification of children with and without

language difficulties.

Thus, providing parents with more information about developmental indicators is likely to

support their ability to evaluate the development of their own child. An additional possibility is

to develop a parent report instrument that is based on more detailed descriptions of the

concerns that parents prospectively identify as their children develop. The concerns voiced

65Early Education (2012). Development matters in the early years foundation stage. London: Early Education and the Department for Education. http://www.ncma.org.uk/pdf/Development-Matters-in- the-Early-Years-Foundation-Stage.pdf 66 Law, J., Boyle, J., Harris, F., Harkness, A. & Nye, C. (1998). Screening for speech and language delay: a systematic review of the literature. Health Technology Assessment. 2 (9). 67 Nelson, H.D., Nygren, P., Walker, M. & Panoscha, R. (2006). Screening for speech and language delay in preschool children; systematic evidence review for the Us preventive services task force. Pediatrics, 117, 298-319. 68 Hall, D. & Elliman,D. (1986). Health for all children. Cambs Oup. 69 Roulstone, S., Loader, S., Northstone, K., & Beveridge, M. and the Alspac team, (2002), The speech and language of children aged 25 months: descriptive data from the Avon Longitudinal Study of Parents and Children. Early Child Development and Care, 172 (3), 259-268. 70 Klee, T. (2007) Screening 3-year-olds for language delay using selected parent-report measures: the jury is still out. Evidence-Based Communication Assessment and Intervention, 1(2), 58-59. 71 Laing, G. J., Law, J., Levin, A., & Logan, S. (2002). Evaluation of a structured test and a parent led method for screening for speech and language problems: Prospective population based study. British Medical Journal , 325 , 1152.. 72 Bishop, D.V.M. & McDonald, D. (2009). Identifying language impairment in children: combining language test scores with parental report. International Journal of Language and Communication Disorders, 44(5), 600-615

by the parents in the prospective study did reflect the diagnostic category of their child: the

parents with children with language impairment, spoke mostly about speech and language

traits; parents of children who have Asd spoke more about social communication difficulties.

However the questions to parents about their initial concerns required parents to reflect back

several years to when their child was much younger. Their memory of what their child was

like when they first became aware of a problem, might therefore be coloured by subsequent

diagnoses and child performance. An alternative would be to gather data prospectively from

parents when they first have concerns and to generate a detailed trajectory based on their

observations as the child develops.

Satisfaction with provision.

The majority of parents in the Bcrp studies expressed satisfaction with their levels of

involvement in decision making and with the provision received by their child. However,

there are important caveats to this. First, there was a striking difference between the parents

of children with Li and those with Asd: the parents of children with Asd reported higher

level of provision and higher levels of satisfaction than did parents of children with Li. These

differences were confirmed by reports from SENCOs and by observations. Second, parents

whose children were in mainstream with specialist provision were more satisfied than

parents of children in mainstream. Finally, it is of particular concern that approximately 19%

of parents were not aware of the additional support received by their child; approximately

one third of parents responding to the pilot questionnaire did not know if they were satisfied

with the level of provision from SLTs. Whilst saying that the majority of parents are satisfied

this always means that the experiences of some parents are negative. These parents feel

unsupported and dissatisfied with provision and feel that their child’s needs are not

understood. It is therefore important that, whilst we can celebrate the positives in how

parents perceive the provision for their child, we should not ignore those for whom the

system is clearly seen to be failing and is associated with marked unhappiness and distress.

Looking at the data from the prospective study, parents of children with language impairment

could be forgiven for concluding that the best way to access services is to obtain a diagnosis

of Asd. In another study of parents’ perspectives73 parents of children with autism did

indeed believe that the chances of accessing services increased dramatically once they had

obtained a diagnosis of autism. It is of concern that, despite the emphasis in the SEN Code

of Practice on determining provision on the basis of children’s special educational needs, it is

the diagnostic label that is apparently related to the provision of support, not the particular

73 Minnes, P. & Steiner, K. (2009). Parents’ views on enhancing the quality of health care for their children with fragile X syndrome, autism or Down syndrome. Child: Care Health and Development, 35(2), 250-256.

needs of the child74. The apparent lack of power of the label Slcn to generate resources in

the same way as the label Asd will be of concern to parents whose children present

primarily with speech, language and communication needs.

Findings from the Bcrp have generated some potential indicators of the quality of schools

in terms of children with Slcn. First, the Bcrp has confirmed the particular vulnerability of

children with Slcn for social acceptance and for their emotional well-being. So, parents of

children with Slcn will be looking for schools that have a proven record with anti-bullying

policies and programmes for supporting the emotional development of the children. They

might also be looking for school staff that are prepared to listen to the views of the children

and young people themselves. These attributes should all be present in schools that have

‘Healthy School’ status. This status suggests that the school has good universal provision for

its pupils regarding their social and emotional well-being, that effective anti-bullying policies

will be in place and that the school has effective mechanisms for listening to pupils who have

special needs in the area of communication.

Second, parents are looking for outcomes that increase the independence and inclusion of

their children. So they will be looking for schools that appreciate the functionality of skills,

both academic and non-academic that are being acquired in school and that schools provide

both parents and children with the opportunity to discuss their aspirations for their children

and to be confident that children’s own views will be taken into account. In this case parents

might look for schools that have adopted the ‘Achievement for All’ programme. In these

schools there should be a well structured format whereby parents can discuss their

aspirations for their child, express concerns and agree targets. Parents who were satisfied

with their child’s provision talked about good communication practices between home and

school such as the involvement in decision making and the use of a home-school book.

Schools who are adopting the Achievement for All programme will be working towards

effective communication practices with parents.

Third, the Bcrp project ‘Communication Supporting Classrooms’75 has produced an

evidence based checklist to support teachers and schools in the provision of quality first

classrooms, to develop good practice at a universal level for supporting the communication

74 Dockrell, J., Ricketts, J., Palikara, O., Charman, T., & Lindsay, G. (2012). Profiles of need and provision for children with language impairment and autism spectrum disorders in mainstream schools: A prospective study. London: DfE. 75 Dockrell, J. E., Bakopoulou, I., Law, J., Spencer, S., & Lindsay, G. (2012). Developing a communication supporting classrooms observational tool. London: DfE.

development of all children. Quality first teaching will not necessarily be enough to support

all children with identified Slcn; for some children with greater difficulties, additional support

that is targeted on specific needs will be required in order to support their continued progress

and access to the curriculum. However, targeted or specific support is likely to be delivered

to maximum effect in the context of and building upon universal good practice. Schools

which show evidence that they regularly use the Communication Supporting Classrooms

checklist to audit and improve classroom practices are therefore more likely to provide

classrooms that are accessible for children with a range of Slcn.

Finally, the lack of awareness about provision that was expressed by some parents probably

reflects poor communication between some schools and SLTs and the parents, signalling

the need for better communication on an ongoing basis between school and parents and

between SLTs and parents. Furthermore, it also indicates that better information is needed

to facilitate parents’ judgement about what type or level of provision is satisfactory. One

resource developed within the Bcrp can provide information for parents about some of the

interventions available. The ‘What Works’76 report, soon to become an on-line resource

hosted by the Communication Trust, takes the most commonly used interventions and

evaluates what the research tells us about their effectiveness for which children. In the field

of Slcn, the evidence underpinning interventions is still in the early stages so it is not yet

possible to insist that any intervention used has to have strong levels of evidence. However,

having information about what research has been carried out can support parents in having

evidence informed discussions with practitioners.

Pathways to independence and inclusion

In their discussions of the outcomes they value for their children, parents have indicated that

they value independence and inclusion for their children. These two outcomes represent

overarching themes rather than concrete end states. So for example parents are looking for

outcomes that contribute towards a child or young person’s move towards increasing

independence and reaching their own best possible outcome, rather than a single goal such

as being able to live independently in their own home. For some parents, economic

independence, within a job that they enjoy, living with their own spouse and children may be

their eventual aspiration for their child. Others thought that their child may require some kind

of support and advocacy throughout their lives. Whilst parents recognise and value

academic success for their children they also have an holistic appreciation of the function of

76 Law, J., Lee, W., Roulstone, S., Wren, Y., Zeng, B., & Lindsay, G. (2012). “What works”: Interventions for children and young people with speech, language and communication needs London: DfE.

these skills in their children’s longer term life course. In terms of inclusion, this included a

range of ideas such as ‘real’ friendships, rather than those constructed by other adults,

social acceptance and tolerance of their child’s differences.

Given that parents value these outcomes for their child, they will be looking for interventions

that target these outcomes. The particular interpretation of independence and inclusion will

vary as a function of the individual child’s needs and difficulties and also as a function of

their age: ‘independence’ for a seven year old has different implications than for a young

person of fifteen. This challenges us to identify the functional pathways, from the

underpinning skills through to their enactment in context. So for example for a child of four

who is about to enter school and who is unintelligible and using only two-three word

utterances, what will the priority targets be to enable that child to function as independently

as possible in school and to be included in the mainstream class with his or her peers. For

children and young people with Slcn, their communication skills are a vital underpinning for

steps towards independence and inclusion. The challenge will be to identify for each child

the underpinning communication skills that are needed and the most appropriate evidence-

based intervention programmes or strategies to achieve them. In order to develop the

evidence-base around interventions, the collection of relevant data to evaluate progress

towards these outcomes is required. Evidence from the Bcrp study of current practice

suggests that outcome data is collected by as few as one third of Slt services.

This suggests the need for a sea change in the approach of services: there is a need to

systematically collect evidence of outcomes that can be shared with parents but, importantly,

that the outcome data collected reflects the concerns of parents. Furthermore, there is little

evidence that research into the effectiveness of interventions evaluates these outcomes.

This is, therefore, another area for clarification, bringing agendas of both practice and

research into line on this topic.

This report has drawn together findings from the Better Communication Research

Programme related to the perspectives of children with Slcn and their parents. For children

the focus was on their views of their quality of life and aspects of their lives that they would

like to see improved. In particular we focus on children’s social acceptance and emotional

well-being and target setting. From the parents’ perspective we focus on the process of

identification, satisfaction with provision and the pathways to outcomes of inclusion and

independence.

The findings highlight a number of key issues for children and their parents. We report these

and their implications below.

Children’s perspectives: key issues

 Children’s reports of their quality of life suggest that they are particularly vulnerable

regarding social acceptance and emotional well-being.

 Features of children’s lives that cause enthusiasm and interest were not reflected in

the school targets that they could remember.

The perspectives of parents are presented on the process of early identification, on the

provision experienced by their child and their views on outcomes that they value.

Parent perspectives: key Issues

 Parents’ reports of the process of identification showed variability in the age and

process of early identification.

 Although many parents were satisfied with provision for their children, there were

marked discrepancies: parents of children with Asd reported that their children

received higher levels of provision and reported higher levels of satisfaction than

parents of children with Li.

 Lack of clarity about the use of the term Slcn was also identified as an issue that

may impact upon provision.

 There were a number of parents who were not aware of the level of provision that

their child was receiving.

 Parents valued outcomes related to the increasing independence and inclusion of

their children and recognised the vital role that communication skills play in the

achievement of these skills. The challenge is to identify the pathway from the

underpinning communication skill to the functional outcome and the evidence-based

interventions that achieve them.

Implications

 Practitioners need to check and make themselves aware of the perspectives of

children and young people, particularly in terms of their views on their own social

acceptance and emotional well-being.

 Understanding the perspectives of children and young people is also fundamental to

the process of developing relevant, meaningful, functional and motivational targets

that are shared with and by the children and young people.

 Parents need easy access to information about developmental indicators of speech,

language and communication development and the factors which practitioners

recognise as cause for concern.

 Prospective research is needed to investigate the early concerns of parents to inform

our understanding of the early developmental trajectories of children with Slcn.

 Parents need better ongoing information, not just at the time of assessment of

special educational needs, about what is happening with their child, who is seeing

the child, and when.

 Parents also need improved information about the evidence underpinning

intervention decisions so that they can be real partners in planning discussions and

can make evidence based choices.

 Services should systematically collect evidence of children’s and young people’s

outcomes that can be shared with parents; importantly, the outcome data collected

should reflect the concerns of parents.

 Research to investigate the effectiveness of interventions should include measures of

outcomes relating to independence and inclusion.

 Since there will be differences of interpretation of the two higher level outcomes

(independence and inclusion) for particular children and young people, an explicit

discussion of the targeted outcomes for any intervention, whether in a practice or

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Appendix 1 – Bcrp Reports

All the Bcrp reports are available from the Bcrp page on the Department for Education’s website: http://www.education.gov.uk/researchandstatistics/research and also from the Bcrp page in the Cedar, University of Warwick website: http://www.warwick.ac.uk/go/bettercommunication Main report 1. Lindsay, G., Dockrell, J., Law, J., & Roulstone, S. (2012). Better communication research programme: Improving provision for children and young people with speech, language and communication needs. London: DfE. This report presents the main recommendations of the whole Better Communication Research Programme (Bcrp). It draws on evidence provided in the thematic and technical reports. This report also considers the overall implications for policy, practice and research, and indeed seeks to bridge the gap between this substantial research programme and the policy and practice agenda. Interim reports 2. Lindsay, G., Dockrell, J.E., Law, J., Roulstone, S., & Vignoles, A. (2010) Better communication research programme 1st interim report DfE-RR070. London: DfE. (70pp). http://publications.education.gov.uk/eOrderingDownload/DFE-RR070.pdf This report presents interim findings from the project that had been underway between January and July 2010; best evidence on interventions; the academic progress of pupils with Slcn; economic effectiveness; the initial phase of the prospective longitudinal study of children and young people with language impairment (Li) and autism spectrum disorder (Asd); and the preferred outcomes of children and young people with Slcn, and of their parents. 3. Lindsay, G., Dockrell, J.E., Law, J., & Roulstone, S. (2011) Better communication research programme 2nd interim report. DFE-RR 172. London: DfE. (131pp). https://www.education.gov.uk/publications/eOrderingDownload/DFE-RR172.pdf This report presents interim findings of the project that had been underway between July 2010 – January 2011. Further work is reported from analyses of the national pupil data sets examining development and transitions of pupils with Slcn or Asd between categories of special educational needs, the prospective study, and parents’ preferred outcomes (an online survey). In addition, interim reports from new projects include: the initial phase of development of a Communication Supporting Classrooms Tool; a survey of speech and language therapists’ practice regarding interventions; a study of language and literacy attainment during the early years through Key Stage 2, examining whether teacher assessment provides a valid measure of children’s current and future educational attainment (led by Margaret Snowling and Charles Hulme); two studies of the relationship between Slcn and behaviour, with Victoria Joffe and Gillian Baird respectively; cost effectiveness of interventions; and the setting up of a prospective cohort study of speech and language therapy services for young children who stammer.

Thematic reports 4. Dockrell, J., Ricketts, J. & Lindsay, G. (2012). Understanding speech, language and communication needs: Profiles of need and provision. London: DfE. This thematic report examines the nature of speech language and communication needs and the evidence from Bcrp studies that have explained both the nature and needs encompassed by the category and the provision made to meet those needs. This report draws upon six projects (8, 9, 10, 11, 14 and 15). 5. Law, J., Beecham, J. & Lindsay, G. (2012). Effectiveness, costing and cost effectiveness of interventions for children and young people with speech, language and communication needs. London: DfE. This thematic report first considers the nature of evidence based practice in health and education before reviewing the evidence for the effectiveness of interventions for children and young people with Slcn. The report also considers cost effectiveness and how it might be measured before examining the evidence of the cost effectiveness of Slcn interventions. The report draws on projects, 8, 10, 11 and 12. 6. Lindsay, G. & Dockrell, J. (2012). The relationship between speech, language and communication needs (Slcn) and behavioural, emotional and social difficulties (Besd). London: DfE. This thematic report explores the relationship between Slcn and behavioural, emotional and social difficulties. . We argue that there are different patterns of relationship between Slcn and Asd, and different types of behavioural, emotional and social difficulties. The report draws on the 2nd interim report (report 3) and project reports 9, 11 and 15. 7. Roulstone, S. & Lindsay, G. (2012). The perspectives of children and young people who have speech, language and communication needs, and their parents. London: DfE. The Bcrp ensured that the perspectives of parents and children were explored through a number of different projects. This project explores the evidence primarily from projects 9 and 12, drawing on evidence from a series of specific studies of parents’ and children’s perspectives and also those of the parents in our prospective study. Technical reports 8. Dockrell, J. E., Bakopoulou, I., Law, J., Spencer, S., & Lindsay, G. (2012). Developing a communication supporting classroom observation tool. London: DfE. This study reports the development of an observational tool to support teachers, SENCOs, speech and language therapists and others to examine the degree to which classrooms support effective communication. The report comprises a review of the evidence base for developing effective communication and an account of the empirical study to develop and determine the technical qualities of the tool. 9. Dockrell, J., Ricketts, J., Palikara, O., Charman, T., & Lindsay, G. (2012). Profiles of need and provision for children with language impairment and autism spectrum disorders in mainstream schools: A prospective study. London: DfE. The prospective study was the most substantial project in the Bcrp running throughout the whole period of the research. Focusing on children and young people initially 6-12 years old,

we report on the nature of their abilities in language, literacy, behavioural, emotional and social development; the perspectives of the parents; the support provided as examined by classroom observations and specially created questionnaires completed by their teachers and SENCOs. 10. Law, J., Lee, W., Roulstone, S., Wren, Y., Zeng, B., & Lindsay, G. (2012). “What works”: Interventions for children and young people with speech, language and communication needs. London: DfE. This report provides a review of 60 interventions for children and young people with Slcn, all evaluated against 10 criteria. The report will form the basis of a web-based resource to be developed by the Communication Trust for easy access by practitioners and parents. 11. Meschi, E., Mickelwright, J., Vignoles, A., & Lindsay, G. (2012). The transition between categories of special educational needs of pupils with speech, language and communication needs (Slcn) and autism spectrum disorder (Asd) as they progress through the education system. London: DfE. Analyses of the School Census and National Pupil Database are used to examine the transition made by pupils with Slcn or Asd over time and by age. We examine factors that are associated with transition between levels of special educational need (School Action, School Action Plus and Statement) and having no special educational need (non-SEN), including having English as an Additional Language and attainment. We also explore school characteristics associated with different transitions to other categories of SEN. 12. Roulstone, S., Coad, J., Ayre, A., Hambley, H., & Lindsay, G. (2012). The preferred outcomes of children with speech, language and communication needs and their parents. London: DfE. This report provides findings from four different studies addressing the perspectives of children and young people with Slcn, and those of their parents. Data are reported from arts-based participating workshops for children, focus groups and a survey for parents; and a systematic review of quality of life measures for children. 13. Roulstone, S., Wren, Y., Bakopoulou, I., Goodlad, S., & Lindsay, G. (2012). Exploring interventions for children and young people with speech, language and communication needs: A study of practice. London: DfE. As a complementary study to our analysis of the evidence for interventions, we also carried out an interview study of speech and language therapy managers and educational psychology service managers, on the basis of which we conducted a national survey of speech and language therapists to examine prevalence of use of the different approaches. 14. Snowling, M. J., Hulme, C., Bailey, A. M., Stothard, S. E., & Lindsay (2011). Better communication research project: Language and literacy attainment of pupils during early years and through KS2: Does teacher assessment at five provide a valid measure of children’s current and future educational attainments? DFE-RR172a. London: DfE. https://www.education.gov.uk/publications/eOrderingDownload/DFE- RR172a.pdf We report a study led by Margaret Snowling and Charles Hulme which explored whether teacher assessment and monitoring could be used to identify children with language difficulties in need of early interventions. This study was conducted to inform the Tickell Review of the Early Years Foundation Stage, in particular the proposals for a simplified framework and assessment process.

15. Strand, S., & Lindsay, G. (2012). Ethnic disproportionality in the identification of speech, language and communication needs (Slcn) and autism spectrum disorders (Asd). London: DfE. This report complements that of Meschi et al (number 11). Using School Census data from four years (2005, 2007, 2009 and 2011) the report examines the issue of ethnic disproportionality (i.e. over- and underrepresentation of pupils from different ethnic groups) with respect to Slcn and Asd. 16. Roulstone, S., Hayhow, R., White, P. & Lindsay, G. (2012). Prospective cohort study of speech and language therapy services for young children who stammer. This prospective cohort study follows children referred to speech and language therapy services because of stammering. The study tracks the children’s process through the system and their outcomes. 17. Meschi, E., Vignoles, A., & Lindsay, G. (2010). An investigation of the attainment and achievement of speech, language and communication needs (Slcn). http://www.warwick.ac.uk/go/bettercommunication This technical report presents early analyses upon which the study reported in report number 11 is based.

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